Satisfied Monai™ Customers
We’re proud Monai helps parents care for baby more easily with AI-powered technology and smarter alerts when your baby needs you. Are you next?
Lifetime Customer Support
Have any questions or concerns? Feel free to reach out to our support team at support@monaibaby.com
1 Year Warranty
Monai™ will provide warranty coverage for up to one year after receiving your order.
30-Day Money-Back Guarantee
Refunds are guaranteed within 30 days after receiving your order.
Frequently Asked Questions
What can l do with Monai?
Monai helps you capture and treasure every moment of your baby’s development. Use the app to save photos, videos, and diary entries—and share them privately with loved ones to celebrate milestones together.
How can my privacy be protected?
Your privacy is our priority. Only people you personally invite can view your content. We never share your data with third parties. You can review our full Privacy Policy anytime.
How do I invite family and friends?
Simply tap “Invite Fans” in the app and send an invite via SMS, Email, WhatsApp, or Messenger. They just click the link and enter their email to join your baby’s journey.
Does the baby monitor require a subscription fee for its features?
No, our baby monitor does not require a subscription fee for any of its core features. You can enjoy full functionality right out of the box without any ongoing costs. Additionally, when you purchase the baby monitor, you’ll receive a complimentary one-year VIP subscription to our app, which allows for extended recording capabilities, providing even more peace of mind for you and your family.
For more questions, please contact：support@monaibaby.com