Terms of Service

Terms of Service

Last updated: 2025.6.3

Welcome to Monai. By accessing or using our website https://monaibaby.com and our services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our website and services, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By using our services, you represent and warrant that you meet this requirement.

3. Products and Services

We offer baby monitors and related accessories through our online store. Product descriptions, pricing, and availability are subject to change without notice. We strive to ensure accuracy but do not guarantee that all information is error-free.

4. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Prices are listed in U.S. Dollars (USD) and are subject to applicable taxes. Payment must be made at the time of purchase using accepted payment methods.

5. Shipping and Delivery

We offer standard and expedited shipping options. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers or unforeseen circumstances. Please refer to our Shipping Policy for more details.

6. Returns and Refunds

If you are not satisfied with your purchase, you may request a return or refund in accordance with our Return Policy. Items must be returned in their original condition within 30 days of receipt. Shipping costs are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Growing or its content suppliers and is protected by intellectual property laws. Unauthorized use of any content is prohibited.

8. User Conduct

You agree not to use our website or services for any unlawful purpose or in any way that could harm us or others. Prohibited activities include, but are not limited to, transmitting harmful code, violating others' rights, or interfering with our services.

9. Limitation of Liability

To the fullest extent permitted by law, Growing shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability to you for any claim arising from your use of our services shall not exceed the amount you paid us.

10. Indemnification

You agree to indemnify and hold harmless Growing, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising from your use of our services or violation of these terms.

11. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the revised terms.

12. Governing Law

These Terms are governed by the laws of the United States, and any disputes shall be handled in accordance with applicable law in the jurisdiction most appropriate for the case.

13. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

Email: growingmonai-amz.com@monaibaby.com

Address: UNIT A10F UNITA, 11TH FLOOR, SUCCESS COMMERCIAL BUILDING, 245-251 HENNESSY ROAD, WAN CHAI, HONG KONG