SHIPPING POLICY
We only ship domestically within the Continental United States including Alaska and Hawaii using FedEx, USPS or UPS. At this time we do not ship outside the United States.
Shipment processing time
We ship 5 days a week (M-F). Orders placed on Fridays or weekends will ship out the following Monday. All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping rates & delivery estimates
- Standard Shipping 5-8 Business Days Free Shipping
- Expedited Shipping 2-5 Business Days 9 USD
- Shipment to P.O. boxes or APO/FPO addresses
Unfortunately, we do not ship to P.O. Boxes or APO/FPO. Please always submit a valid street address for your shipment.
📩 If you have any questions, feel free to email us at growingmonai-amz.com@monaibaby.com
Shipment confirmation & Order tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Sales Taxes
All prices displayed on our website are tax-inclusive. This means you will not be charged any additional sales tax at checkout, regardless of your shipping destination.
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.