Security Policy

If you discover a security issue in our products, please contact our security team immediately via email:

growingmonai-amz.com@monaibaby.com

Response Process

 

1. Confirmation

   We will acknowledge receipt of your report within 1 business day.

2. Status Updates

   You will receive weekly updates on the investigation progress.

3. Resolution Timeline

   Critical vulnerabilities: Resolved within 30 days with updates released on our Support Page.

   High-risk vulnerabilities: Resolved within 60 days.

 

Note

Avoid public disclosure before confirmation.

Security Update Policy

The product safety update support period of our company is until December 31, 2028.